Saturday, 8:22 AM – Cape Cod, MA

Julie had just walked into her office with a fresh coffee when her front desk radio buzzed:

“Credit card machine isn’t working. And the tee sheet just vanished.”

She turned to her screen. The point-of-sale system was locked. A pop-up message replaced the tee time dashboard:

“Your data has been encrypted. Pay $50,000 in Bitcoin to restore access.”

By 9:00 AM, the reservations desk was crippled. Dining, pro shop, court scheduling—all offline. Members were calling. Some were arriving for golf. Staff were now checking in VIPs with paper logs and hand calculators.

Download the case study to find out what happened next!