Monday, 7:42 AM – New Bedford, MA

Emma unlocked the front door of her Bakery and stepped into the familiar smell of cinnamon and stress. It was payroll day. She fired up the POS system, logged into the business bank account—and froze.

Her balance read: $417.23

Within seconds, Emma noticed the outgoing transfers—five of them, each just under $20,000, spread over the weekend. Fraudulent. Untraceable.

She did everything right—at least she thought she had. The bakery’s data was backed up. Passwords were changed monthly. They even had a cyber insurance policy. She exhaled. We’re covered, she told herself.

Download the case study to find out what happened next!